Privacy Policy
This Privacy Policy (“Policy”) applies to Global-Aid Transportation (“GAT”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to GAT include its website, www.globalaidtransportation.
Collection of Your Personal Information
In order to better provide you with the services offered, GAT may collect personally identifiable information, such as your:
- First and last name
- Mailing address
- Email address
- Phone number
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when using specific services, such as:
- Registering for an account
- Submitting inquiries or booking services
- Signing up for promotional offers
- Communicating with GAT via email
- Providing payment information for services
- Signing up for SMS updates or notifications
GAT may use your information for purposes including, but not limited to:
- Communicating with you regarding services you have requested or future services we may offer.
- Performing contractual obligations, including billing and collection.
- Responding to inquiries or requests.
- Informing you of new services or promotions offered by GAT.
We may also gather additional personal or non-personal information in the future.
Legal Basis for Data Processing
GAT processes personal data under the following legal bases:
- Consent: When you voluntarily provide information (e.g., signing up for promotional offers).
- Contractual Necessity: To fulfill service agreements.
- Legal Obligations: To comply with applicable laws.
- Legitimate Interests: To improve our services, prevent fraud, and communicate with you.
Use of Your Personal Information
GAT collects and uses your personal information to:
- Operate and deliver the services you have requested.
- Notify you about your account, service updates, or important changes.
- Carry out contractual obligations, including billing and collection.
- Inform you of new services or promotions offered by GAT.
- Respond to your inquiries or requests.
- Fulfill any other purpose with your consent.
GAT may also use your personal information to contact you regarding other products or services offered by GAT and its affiliates.
Sharing Information with Third Parties
GAT does not sell, rent, or lease its customer information to third parties.
GAT may share data with trusted partners to help:
- Perform statistical analysis
- Send you email or postal mail
- Provide customer support
- Facilitate service arrangements
These partners are prohibited from using your information for anything other than providing services to GAT and are required to maintain the confidentiality of your information.
GAT may disclose your personal information, without notice, if required by law or in good faith belief that such action is necessary to:
- Comply with legal obligations or court orders.
- Protect GAT’s rights or property.
- Act under exigent circumstances to protect the personal safety of users or the public.
SMS Messaging Terms
By opting into our SMS messaging service, you agree to the following:
- Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
- Data Usage: We use your data solely for sending appointment reminders and customer service.
- Data Security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
- Message and Data Rates May Apply: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Frequency of Messages: Messages are recurring, and message frequency varies.
- Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to globalaidtransport@gmail.com or 386-960-4455. After unsubscribing, you will receive a final SMS to confirm your opt-out request, and we will remove your number from our list within 24 hours.
- Support: You can send HELP for additional assistance and will receive a text including our Phone number, email, and website. We are here to help you.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. GAT will not sell, rent, or share the collected mobile numbers.
Automatically Collected Information
GAT may automatically collect data about your computer hardware and software, including your IP address, browser type, domain names, access times, and referring website addresses. This information is used for:
- Service operation
- Maintaining service quality
- Providing general usage statistics
Data Retention
GAT retains personal data only as long as necessary for the purposes outlined in this Policy or as required by law. Afterward, data is securely deleted or anonymized.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Correction: Update inaccurate or incomplete information.
- Opt-Out: Limit the use or sharing of your data.
- Data Portability: Request transfer of your personal data to another provider.
To exercise these rights, contact us at globalaidtransport@gmail.com.
Right to Deletion (CCPA Compliance)
Upon receiving a verifiable request, GAT will:
- Delete your personal information from its records.
- Direct any service providers to delete your personal information.
Exceptions may apply if the information is necessary to:
- Complete transactions or fulfill contractual obligations.
- Detect security incidents or prevent fraud.
- Debug technical issues.
- Exercise or ensure others’ legal rights.
- Comply with legal obligations or research standards.
Children Under Thirteen
GAT does not knowingly collect personally identifiable information from children under the age of 13. If you are under 13, you must ask your parent or guardian for permission to use this website. If you believe we have collected such data, please contact us at globalaidtransport@gmail.com, and we will promptly delete it.
Email Communications
From time to time, GAT may contact you via email for announcements, promotions, surveys, or general communications. GAT may track interactions with email (e.g., when emails are opened) to improve services.
If you wish to stop receiving marketing or promotional emails, you may opt out by replying “STOP” or clicking the unsubscribe link.
Cookies and Tracking
GAT uses cookies and similar technologies to enhance your experience. These cookies may include:
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Used to analyze website usage and improve performance.
- Advertising Cookies: Used to provide targeted ads.
You can manage your cookie preferences through your browser settings or by using tools provided on our website.
Data Security
GAT employs technical, administrative, and physical safeguards to protect your personal data from breaches or unauthorized access. These measures include encryption, secure servers, and regular security audits.
Data Breach Notification
In the event of a data breach, GAT will notify affected users promptly in accordance with applicable laws and regulations.
Changes to This Statement
GAT reserves the right to revise this Policy at any time. If significant changes occur, GAT will notify you via email, a notice on the website, or by other means. Continued use of the website after such changes constitutes:
- Acknowledgment of the revised Policy; and
- Agreement to abide by it.
Contact Information
GAT welcomes your questions or comments regarding this Policy. If you believe GAT has not adhered to this Policy, please contact us at:
Global-Aid Transportation
2014 Jessamine Ct, Deltona FL 32738
Email Address: globalaidtransport@gmail.com
Phone Number: 386-960-4455
Effective as of: September 08, 2019